Lowongan Kerja sebagai Front Office Manager, Front Office Supervisor, Front Desk Agent di Ibis Styles Bekasi Jatibening

Lowongan Pekerjaan Front Office Manager, Front Office Supervisor, Front Desk Agent

Saat ini Ibis Styles Bekasi Jatibening (Ibis Hotel Indonesia) sedang mencari calon kandidat personel dengan integritas tinggi, memiliki pemahaman terkait praktik, proses, atau keterampilan mengoordinasikan sekelompok individu untuk bekerja secara efektif sebagai sebuah tim guna mencapai tujuan bersama serta mempunyai motivasi yang kuat untuk berkarir dengan jenjang yang menjanjikan dan mengejar impian bersama Kami untuk menduduki posisi atau jabatan sebagai:

FRONT OFFICE MANAGER
ABOUT THE ROLE

1. Lead and oversee overall Front Office operations (reception, concierge, bell service, reservations)
2. Ensure professional, warm, and efficient guest service standards
3. Handle guest needs and complaints promptly and effectively
4. Manage operational reports, occupancy, revenue, and upselling strategies

YOUR SKILLS & EXPERIENCES

• Front office manager experiences (min 3 years)
• Strong Leadership & Team Management
• Good Communication Skills
• Problem Solving & Decision Making
• Operational Excellence
• Performance Monitoring

FRONT OFFICE SUPERVISOR | FRONT DESK AGENT
ABOUT THE ROLE

1. Excellent customer service and interpersonal skills
2. Strong communication skills in English and Bahasa Indonesia
3. Ability to handle guest complaints and provide quick, effective solutions
4. Accuracy in handling cash, billing, and administrative tasks
5. Professional appearance and positive attitude
6. Team player with flexibility to work shifts, weekends, and holidays

YOUR SKILLS & EXPERIENCES

• Minimum 2 years of experience in Front Office / Guest Service (hotel industry preferred)
• Experience in guest check-in / check-out and reservation handling
• Familiarity with guest service standards and hospitality procedures
• Previous experience in handling VIP guests and group bookings is an advantage

WHY WORK FOR ACCOR

1. Employee benefit card offering discounted rates at Accor hotels worldwide
2. Develop your talent through Accor's learning programs
3. Opportunity to grow within your property and across the world!
4. Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities

HOW TO APPLY!
Please send your updated CV to:

tcm@ibisstyles-bekasi-jatibening.com
Cc: gm@ibisstyles-bekasi-jatibening.com

*Sumber IG @ hotelvlog