Profil PT Rajawali Berdikari Indonesia (Radikari)

Profil Perusahaan / Lembaga - PT. Rajawali Berdikari Indonesia (Radikari)
Deskripsi Perusahaan / Kelembagaan

We deliver top-tier service quality & efficiency for your business processes! Founded in 2014 in Jakarta, PT Rajawali Berdikari Indonesia (Radikari) began its journey as a contact center service provider focused on enhancing customer experience. As business needs and technology evolved, Radikari transformed into one of Indonesia’s leading Managed Service Partners — combining technology, talent, and operational innovation to drive sustainable business growth for its clients.

Establish from 2014, PT RAJAWALI BERDIKARI INDONESIA continuously strive and invest on service research,  development and improvement and focus to manage services on Business Process (BPO), labor supply service and Man Power Outsourcing (MPO), and Transactional Process Outsourcing (TPO) for potential clients with difference business core.

With Vision To be a global leader of managed service provider and a BRAVE market leader,  We ignite our spirit to give the excellent service to our existing client and also expand the business become service provider for small, medium and  large enterprise with the different segment industries, channels and also businesses as well.

Currently Radikari managing 1800+ employees across the public and private sector. Our Key clients : Go-Jek Indonesia, GO-FOOD, LAZADA, Elevania, Huawei, Big TV, Internux (BOLT), Chubb Insurance, Home Credit, J-Express (JD.id Group), Easy Shopping, Ebizu, etc.

At RADIKARI, we are excited to develop a mutually beneficial long-term partnership with our clients based on superior performance, integrity and profitability. We look forward to partnering with you and your company in the near future.

VISION

• To become a global leader in the Managed Service industry, recognized for innovation, quality, and trust

MISSION

1. Deliver innovative, efficient, and technology-driven outsourcing services
2. Develop exceptional talent to support business transformation
3. Build partnerships on transparency, integrity, and results
4. Create consistent, personalized, and impactful customer experience

Radikari (PT Rajawali Berdikari Indonesia) adalah penyedia layanan BPO & MPO terpercaya di Indonesia dengan lebih dari 3.300 karyawan dan 900+ seat contact center. Kami menghadirkan kombinasi SDM berkualitas, teknologi omnichannel, dan solusi AI untuk mendukung perusahaan dalam meningkatkan efisiensi, kepuasan pelanggan, dan pertumbuhan bisnis. Bersertifikasi ISO 9001:2015 & ISO 27001:2022, Radikari siap menjadi Trusted Partner to Grow Together.