Profil PT Dafam Hotel Management

Profil Perusahaan / Lembaga - PT Dafam Hotel Management
Deskripsi Perusahaan / Kelembagaan

PT Dafam Hotel Management is a proud Indonesian hospitality of hotel operator specialist with a reputation for the warmth of Indonesian hospitality and also a passion for excellent services. We have been delivering high quality hospitality services throughout Indonesia since 2010.

We are visionaries as we always look for ways to differentiate ourselves. We attempt to offer our clients, customers, and communities one-stop hospitality services, starting from planning properties, cooperating with our trusted vendors, and of course, managing your properties properly.

THE TOUCH OF INDONESIA

By touch, everything is connected, and that is the most traditional form of communication and connection between humans. The symbol of touch also represents inheritance as well as integrated bond and connection as a family.

This philosophy is reflected on how we develop the management and business. The creative shape of fingertip in the logo defines our passion in embracing new opportunities and having positive impact on societies.

Each of our hotel units responsible to introduce and promote each location’s culture and local’s richness to the guests while bringing them more value of our quality service. Targeting many developing cities and area around Indonesia and overseas, we strive to be the benchmark of the Indonesian hospitality service.

INSPIRING HOSPITALITY
The commitment to inspire through the senses

This is not just a slogan to us, but the commitment that we build as a hotel management to give inspiration of comfort and memorable experience to our customer through their senses.

Starting from interior quality and architectural design to please the eyes, heart-warming welcome, and comfortable atmosphere at the lobby, to the comprehensive service that cater the needs of our guests. Enjoyable hotel facilities and high-quality standard bed to rest and replenish are provided to ensure our guests could complete the experience of staying at the hotel.

VISION
To become the Indonesian most trusted hotel operator with emphasis on service excellence
and continuous innovation
(Menjadi operator hotel terpercaya di Indonesia dengan mengedepankan pelayanan terbaik dan inovasi berkelanjutan)

MISSION

• Ensuring customer satisfaction with service excellence (Memastikan kepuasan pelanggan dengan pelayanan terbaik )
• Providing our employees with the best working environment and exceptional career opportunities (Menyediakan lingkungan kerja terbaik dan kesempatan karir yang luas kepada karyawan)
• Giving the best value to our stakeholder; investors, partners, and vendors (Memberikan nilai terbaik kepada para pemangku kepentingan; penanam modal, mitra kerja, dan pemasok)
• Innovating continuously and adding values of our products and services (Melakukan inovasi berkelanjutan dan menambah nilai terhadap produk dan pelayanan)